FAQ
Everything you need to know about TELMA PARIS linen fragrances.
The product
What is a linen fragrance?
A linen fragrance is a scented composition specially designed to perfume textiles during the wash. Concentrated, it is used in small amounts in the washing machine and leaves a delicate, lasting olfactive signature on clothes, sheets and household linen after washing.
What is the difference between a linen fragrance and a scented softener?
A softener is primarily designed to soften textiles, with an optional fragrance role. TELMA PARIS linen fragrance is a concentrate whose primary purpose is to scent linen. Each fragrance is built as a true olfactive construction to offer a more crafted perfume and a recognisable signature on textiles.
Does linen fragrance replace detergent?
No. TELMA PARIS linen fragrance is used in addition to your usual detergent. Detergent cleans the linen, while TELMA PARIS brings its fragrance signature.
Does TELMA PARIS replace softener?
TELMA PARIS is first and foremost a linen fragrance and is not intended to replace the softening function of a softener. It can be integrated into your wash routine according to your habits and preferences.
Where are TELMA PARIS fragrances made?
TELMA PARIS fragrances are conceived and made in France.
Are TELMA PARIS fragrances compliant with French and European regulations?
Yes. TELMA PARIS products are developed in compliance with applicable regulations in France and the European Union.
How to use
How do I use TELMA PARIS linen fragrance?
Shake the bottle before use. Then pour the desired amount into the fabric-softener compartment of your machine and start your usual wash cycle.
Where should I pour the linen fragrance in the machine?
TELMA PARIS linen fragrance is poured directly into the fabric-softener compartment. It must not be poured directly onto textiles.
How much should I use?
Dosage depends simply on the desired fragrance intensity: 5 ml for a light and delicate scent, 10 ml for a more intense olfactive presence. You can adjust the amount gradually according to your preferences.
How many washes can I get from a 500 ml bottle?
A 500 ml bottle allows about 100 washes at 5 ml, or 50 washes at 10 ml. The number of washes may therefore vary according to the desired fragrance intensity.
Can I use TELMA PARIS with my usual detergent?
Yes. TELMA PARIS can be used with powder, liquid or capsule detergent. Your detergent is used as usual, while the linen fragrance is poured separately into the fabric-softener compartment.
Can I use TELMA PARIS with a softener?
As TELMA PARIS is a concentrated linen fragrance, we recommend using it according to your wash habits and starting with a small amount to find the olfactive balance that suits you.
Can I tumble-dry linen scented with TELMA PARIS?
Yes. Linen scented with TELMA PARIS can be tumble-dried. Heat may however alter or reduce fragrance intensity depending on the programme and the nature of the textiles.
Can TELMA PARIS be used on all textiles?
TELMA PARIS is designed to fragrance machine-washable textiles. As with any product used in the wash, we recommend following the care instructions on the labels of your clothes and household linen.
Orders & delivery
What are the delivery times?
Preparation and delivery times depend on the shipping method selected when you order. An estimate is shared when you confirm your order.
How do I track my order?
As soon as your order is shipped, you receive the information needed to track its journey.
What if my order arrives damaged?
If your order arrives damaged, contact our customer service as soon as you receive the parcel, including your order number and photographs of the parcel and of the product(s) concerned. Our team will review your request and assist you promptly.
Returns & customer service
Can I return my order?
Return and refund terms are detailed in our return and refund policy, available at the bottom of our site.
How can I contact TELMA PARIS?
Our team is available to answer your questions via our contact form or the email address indicated on our site.